sandra beck broxbourne

Daniel Band. Nichola Needs Communications Manager at Broxbourne Borough Council Enfield. Achieving the digital vision proposed by the supplier also involved a council-wide business transformation programme that couldn’t affect the day-to-day delivery of services. According to the finance director, citizens in Broxbourne were already used to digital services that were delivered in the months prior to the pandemic, and the council saw a 69% increase in public take-up of the new offerings. David William Holliday Company Director Profile. Nichola Needs. According to Becky Davis, senior consultant at the technology services firm, Broxbourne was typical of the vast majority of public authorities the company works with. We were impressed by the consistently high … By order of the board Sandra Beck FCCA Director 18 July 2016 . Past and present positions of David William Holliday. A massive thank you to our 1200+ delegates who joined us for our virtual #CmdRScotSoft2020 today! Broxbourne Borough Council Broxbourne Planning [email protected] 51.7246218610104, -0.04575179964434 ruler Burnley Borough Council Burnley North West … This money would provide … %���� Sandra Beck Director of Finance at Broxbourne Borough Council. Sandra Beck, Broxbourne Council Broxbourne is open to sharing the successful aspects of its current transformation exercise. According to Beck, the key lesson learned so far … <> With the help of Sopra Steria, the council redesigned customer-facing and internal services, and moved digital services to Jadu’s intelligent, simple to use customer experience management platform. Sehen Sie sich das Profil von Sandra Beck im größten Business-Netzwerk der Welt an. Nichola Needs Communications Manager at Broxbourne Borough Council Enfield. Sandra Beck, Director of Finance at Broxbourne Council, said: “This is an important move for Broxbourne Borough Council. Steven has 3 jobs listed on their profile. Lee Anne Hill, Housing Policy and Business Development Manager Jade Hubbard, Accounts Receivable Manager. UK Electoral Registers Our people databases are searchable with only limited known information. Work prior to the pandemic also involved the introduction of new day-to-day ways of working introduced by the digital transformation and to manage the cultural change required, according to Beck. Even though the modernisation was underway, the demands presented by the Covid-19 outbreak accelerated certain areas of the project, she says, giving as an example a Microsoft Teams roll-out in five days. Sandra Beck, Broxbourne Council Broxbourne is open to sharing the successful aspects of its current transformation exercise. Sandra Beck, Director of Finance at Broxbourne Council, comments: "This is an important move for Broxbourne Borough Council. As a result of a modernisation process that started in 2018, the town managed a rapid shift to remote working in response to the coronavirus outbreak, thanks to advances it had made around digital in the months prior to the Covid-19 outbreak. David Long Transport Manager at Broxbourne Borough Council Cheshunt. As the UK government aims to support local authorities in evolving the digital efforts made as part of the response to the coronavirus pandemic, a small town in Hertfordshire is accelerating towards a new working model based on tech-enabled progress made before and during the Covid-19 crisis. View the profiles of professionals named "Sandra Beck" on LinkedIn. Sandra Beck, director of finance at Broxbourne Council commented: “This is an important move for Broxbourne Borough Council. “Delivering services post-Covid-19 has been smooth and secure. Adam Richens Director of Finance and Chief Finance Officer (s151 Officer) at BCP Council United Kingdom. Sandra Beck £80 -85k Head of Personnel & Payroll Richard Pennell £55 -60k Head of Broxbourne Leisure & Culture Steven Dupoy £50 -55k Head of Broxbourne Sport Wesley Hutchins £50 -55k … As a relative you may be entitled to … This money would provide 14 homes on council-owned land, spread across the borough, which would take 18 months to build. ��. “The transformation was chunked up into manageable projects, showing the value of the new ways of working iteratively, which helped the council to change at pace,” she points out. There are 10+ professionals named "Sandra Beck", who use LinkedIn to exchange information, ideas, and opportunities. According to Beck, in less than a year after the transformation approach focused on customer-centricity was introduced, the council was “transformed”, with 126 new end-to-end digital services delivered so far, of which 33 were delivered during the pandemic. An example is a digital-first contact service for housing, which has released staff capacity to focus on homelessness casework. “The council’s vision was to transform into a digital organisation, redesigning citizen-facing and internal services to meet modern expectations, as well as improving staff efficiency and value,” says Davis. Grants Panel Meeting 2 February 2021. In 2018, the council kickstarted the modernisation exercise with the aim of redesigning customer-facing and internal services. Auf LinkedIn können Sie sich das vollständige Profil … Please refine your search by(Localization + What, who? Stewart Bassett. Sandra Beck, head of financial services at the council told Room 151 that the council had agreed to provide £2 million for the venture in 2014/15. “Citizens’ interactions with the council should be tailor-made to the customer’s needs, not the council’s ways of working”. We were impressed by the consistently high level of services delivered by Sopra Steria for Welwyn Hatfield Borough Council and we believe this shared service will benefit our council in the same way.” Sandra Beck Director of Finance at Broxbourne Borough Council Cheshunt. Finding People within United Kingdom is best achieved by accessing quality consumer data. 3 0 obj Auf LinkedIn können Sie sich das vollständige Profil ansehen und mehr über die Kontakte von Sandra Beck und … “A customer’s experience of interacting with the council often spanned a number of different service areas, feeling disjointed, inefficient and confusing. Sehen Sie sich das Profil von Sandra Beck im größten Business-Netzwerk der Welt an. <> We believe in building databases that are flexible and indexed to return results with only limited … “This public and private sector collaboration has shown how a fully integrated process can work efficiently, rapidly and effectively – ultimately contributing to better public services”. Consultez les profils des professionnels dénommés “Sandra Beck” qui utilisent LinkedIn. Martin Evans. Daniel Band Youth Development Officer at Borough of Broxbourne Council Chelmsford. It’s fantastic” – Sandra Beck, Director of Finance at Broxbourne Borough Council. Work going forward will focus on areas beyond the emergency work of the past few months, based on practices that supported the provision of citizen services before and during the pandemic. Director of Finance Sandra Beck 27 6 Director of Environmental Services Peter Linkson 24 Head of Legal Services Nathalie Boateng 6 Head of Planning and Development Douglas Cooper 19 Head of Support Services Stephen Billington 11 The Council publishes in the Annual Statement of Accounts, the salary, fees and allowances, expenses /allowance, benefits in kind, … “When [employees] found themselves advised to work from home due to the coronavirus, they were in a prime position to continue to deliver all services,” says Beck. The ability to transact or find information online was virtually non-existent,” says Beck. I can’t praise this transformation programme enough, particularly in our waste management services. Free company director check. According to Sopra Steria’s Davis, what stood out in Broxbourne in relation to other local authorities driving digital transformation programmes, and particularly during the pandemic, was the full commitment of the council to making the partnership work. Broxbourne is open to sharing the successful aspects of its current transformation exercise. Thanks to our fantastic speakers and our sponsors for their support, and everyone involved in helping to make our virtual conference at this scale a reality. Adam Richens. According to Beck, the key lesson learned so far … � � According to Beck, the key lesson learned so far is that “citizens’ interactions with the council should be tailor-made to the customer’s needs, not the council’s ways of working”. Sandra Beck, Director of Finance at Broxbourne Council, said: “This is an important move for Broxbourne Borough Council. [email protected] 51.7246218610104, -0.04575179964434 ruler Buckinghamshire County Council Buckinghamshire Environmental Parks, Buckinghamshire County Council - … endobj BOROUGH OF BROXBOURNE 2018: year op Community . 4 0 obj Badger BC Investments Ltd Badger BC Investments Ltd … [ What is claimed is:] [1.] Commenting on the set-up prior to the transformation project, Broxbourne’s Beck says the old way of doing things meant there was an overall sense of frustration for both customers and council employees. Tracey Lee, Head of Local Government at Sopra … These additional services sought to cover immediate new requirements stemming from the crisis, such as the increase in requests for council tax support and the delivery mechanisms of paying grants to local businesses. Sandra Beck Director of Finance at Broxbourne Borough Council London, Greater London, United Kingdom @���S،O�"��d�ܵ�S��)����@�b��r#2c= �F��oRe>O�;� -u�=>~��Ȳ���+���h�{�r}�ٌ(�r/yj�}��}�*-fS����$��U�,� �����xxÜ���.�~f�}f���eȦ�h�f��j���*�9��鷺���[��! “A member of the public walking through the doors at Broxbourne Council is now welcomed into a new customer reception and met by self-service technology,” she says. We were impressed by the … J��^b�ѩ�61^v�֛�)謋�4ѝDE�-�wG�>�Hƫ��"����uw�� o�Qr�S�^ “This public and private sector collaboration has shown how a fully integrated process can work efficiently, rapidly and effectively – ultimately contributing to better public services.”, AITCHISON RAFFETY LETS EX-LUSSMANNS RESTAURANT IN HERTFORD, FORGET FRANKFURT AND PARIS, SAYS BARCLAYS BOSS, ENTREPRENEURS BASEMENT BUSINESS JUST LISTED FOR $100 BILLION, HERTS LANDLORDS ARE PLANNING TO EXPAND THEIR PORTFOLIOS. Im Profil von Sandra Beck sind 5 Jobs angegeben. Sandra Beck - Group Manager (Corporate Services) - Broxbourne Borough Council | LinkedIn To fill the gaps, Broxbourne worked with Sopra Steria to form a team focusing on digital solutions for Covid-related requirements that included service designers, developers, business change leads and content writers, who delivered nine core solutions in just a few days, says Beck. J�UTe�-��� Ҕ��yB;��c���K*V�t�yj / We have found 94 people in the UK with the name Patricia Bloomfield. Sandra Beck Director of Finance at Broxbourne Borough Council Cheshunt. The whole Council is so different to the organisation it was this time last year. Sandra Beck FCCA Director of Finance Borough of Broxbourne Borough Offices Bishops’ College Churchgate Cheshunt Hertfordshire EN8 9XG BOROUGH OF BROXBOURNE 2018: year op … to the annual payment which fell due, to its parent Broxbourne Borough Council, of £7,453. The video conferencing tool was also a key enabler in ensuring the continuity of the digital transformation work with Sopra Steria, with meetings and workshops all taking place online. Sandra Beck says : “A customer’s … Sandra Beck, Director of Finance at Broxbourne Council, comments: "This is an important move for Broxbourne Borough Council. It’s fantastic.” Sandra Beck, Director of Finance at Broxbourne Borough Council %PDF-1.5 Google has many special features to help you find exactly what you're looking for. Information for residents on how to access the virtual Grants Panel meeting on 2 February … Sandra Beck tells : “Delivering services post-Covid-19 has been smooth and secure. <>>> We were impressed by the consistently high level of services delivered by Sopra Steria for Welwyn Hatfield Borough Council and we believe this shared service will benefit our council in the same way." Automation has been another highlight of the digital transformation journey at Broxbourne so far, as it enables staff to answer more queries right first time, prompting a reduction of 29% of calls being transferred into service areas during the working day. Sehen Sie sich das Profil von Sandra Beck im größten Business-Netzwerk der Welt an. Dated this 24th day of July 2019 Sandra Beck FCCA Director of Finance. It enlisted outsourcing firm Sopra Steria to support the journey. Both … endobj Im Profil von Sandra Beck ist 1 Job angegeben. We use them to give you the best experience. Sandra Beck £80 -85k Head of Personnel & Payroll Richard Pennell £55 -60k Head of Broxbourne Leisure & Culture Steven Dupoy £50 -55k Head of Broxbourne Sport Wesley Hutchins £50 -55k Head of Business Management Clive Head £50 -55k Head of Housing & Benefits Stephen Tingley £55 -60k Head of Financial Planning & Reporting Rebecca Keene £50 -55k Head of Internal … David William … People can now access us 24/7 online in a completely automated process. The historic process for Broxbourne residents to report a missed bin was clunky, inefficient and a huge source of frustration for both customers and employees alike. All adult residents in the EN10 area of Broxbourne are encouraged to get a COVID-19 test over the next two weeks whether they have symptoms or not. Sandra Beck Director of Finance at Broxbourne Borough Council Sean Clifton Sean Clifton Project Manager at Broxtowe Borough Council ASAD REHMAN ASAD REHMAN Senior Technical … However, there were many initial challenges to tackle, including a historic lack of IT investment. completely automated process. David Long. [ What is claimed is:] [1.] Im Profil von Sandra Beck sind 5 Jobs angegeben. We were impressed by the consistently high … Digital services are also enabling the council to re-invest capacity to deliver better outcomes for citizens. According to the council’s finance director and the main project sponsor, Sandra Beck, Broxbourne is now shifting into a new phase of transformation. endobj Sandra Beck, head of financial services at the council told Room 151 that the council had agreed to provide £2 million for the venture in 2014/15. Michael Saminaden, chief executive officer … Lorene Sandra Maria Burke 1957 Palmerston North, New Zealand Mary Burke 1866 Cardiff, Glamorgan, Wales Peggy Dawn Burley 1920 Edward James Burnell Karen Burnham 1974 … HERTS BANK WINS INDUSTRY AWARD FOR SECOND YEAR... London Office of Technology and Innovation, ‘KNOW AND CARE ABOUT YOUR CUSTOMERS’: WHY ONLINE COMMUNICATION IS KEY TO GREAT SERVICE, HISTORIC HERTFORD MILL DEVELOPMENT GIVEN APPROVAL, GOVERNMENT ASKED TO PHASE OUT FURLOUGH GRADUALLY, ST ALBANS BASED INSIDE PENSIONS ACQUIRED BY ZEDRA, AITCHISON RAFFETY MAKES NEW APPOINTMENT IN ITS VALUATION TEAM. Jenny C. Jenny C Finance & Procurement Assistant United Kingdom. By the time Covid-19 struck, Broxbourne has already adopted the new digital ways of working, and nearly 270 staff had been trained and supported to operate throughout the transformation, according to the council’s finance director. A … 10,000 residents in Broxbourne urged to get tested amid isolated cases of new COVID-19 variant. Search UK Electoral Roll have built a simple intuitive interface that utilises superb sources of … We were impressed by the consistently high level of … “A new phase of the transformation has begun, with a new design for its operating model ensuring that the council is resilient and agile for the future and can continue to deliver its vital public services within the new normal,” she says. Auf LinkedIn können Sie sich das vollständige Profil ansehen und mehr über die Kontakte von Sandra Beck und … The Bona Vacantia unclaimed estates list advertises the estates of deceased persons for kin to identify their own entitlement. stream Internet: www.broxbourne.gov.uk Sandra Beck Director of Finance Date: Your Ref: My Ref: Direct Dial: Please ask for: 01992 785555 Sandra Beck Andrew Brittain Ernst & Young … �֖�0�Dɣ��B��k1���v������X�X(Xa*�'y_�w��L��[1���m_�(�zRf�q��㪰�� �*�*��N�8j�>`Ip��m)�b����ƨRG!w� C�l��h���\ ����f��)K$]E��ف#�q�a�e]LՄ���f�H��1Q�$yJ����7�+|�wo8a��� ��g���i��\��(eC��Bd�-��8�"�%��3�� 4�q`��}:Zi���clj��z#h�+i� ٪0�t ;? The whole Council is so different to the organisation it was this time last year. “This meant councillors were able to deliver their cabinet and committee meetings online and ensured that all staff were connected to their teams,” says Beck. Glen Wooldridge worked in HERTFORDSHIRE BUILDING CONTROL LIMITED, BROSTE RIVERS … Government Computing Network is using cookies. View Steven Dupoy’s profile on LinkedIn, the world's largest professional community. 6.1 Issue date Draft report issued: 23 May 2019 Final report issued: 05 August 2019 Sandra Beck FCCA Director of Finance Borough of Broxbourne Borough Offices Bishops’ College Churchgate Cheshunt Hertfordshire EN8 9XG. Collaboration between local authorities is at the core of the mindset of initiatives such as Local Digital Declaration and the London Office of Technology and Innovation, which has been working with councils outside the capital on initiatives relating to digitisation. And improvement was certainly needed. Nichola Needs. Sandra Beck Director of Finance at Broxbourne Borough Council Cheshunt. x��Y�o�����VQ+�H`a q��;ܵ�6n�!��ĸ��:ε��wfHJ�l��>�a�"g�3����ˮ>��~�˪ٌ��������Ղ3.����g����R�ڸ�Xv�ryQ�'||wy�����./>+��Ӝ��\��d�%yʕ� .�Z���e%��^}�r����e? In a computer network system, an apparatus for providing a user with an indication of an overall degree of functionality of said computer network system, said … Around 30% of queries with councils and councillors are related to waste, so this was a top priority for improving customer experience. Heather Matthews. Let's help kids Be Internet … The consultant notes that 15 council leads have worked alongside the tech firm in the design and delivery of all aspects of the programme. List of companies where Glen Wooldridge was involved. ‘Innovative Broxbourne’ was a key focus of its ambitious 2017-2020 strategy, setting a vision to become a digital organisation which delivers the best value to citizens and staff. Sehen Sie sich die Profile von Fach- und Führungskräften namens „Cassandra Beck“ auf LinkedIn an. In this 1-hour webinar, Sandra Beck, Director of Finance and Rebecca Keene, Head of Finance at Broxbourne, along with representatives from Jadu and Sopra Steria, will give an overview of the … Sandra Osborne Labour 20433 Ayr, Carrick and Cumnock Mark Jones Conservative 10436 Ayr, Carrick and Cumnock Colin Waugh Liberal Democrat 6341 Ayr, Carrick and Cumnock Charles … Broxbourne Borough Council Chief Executive Jeff Stack Director of Environmental Services Peter Linkson Director of Finance Sandra Beck Projects & Regeneration Finance** Head of Legal Services Nathalie Boateng Communications Community Development Member & Democratic Services Community Safety Waste & Recycling* Street Cleansing* Cemeteries and … View PDF Termination of appointment of Sandra Lesley Beck as a director on 4 July 2018 - link opens in a new window - 1 page (1 page) 28 Jun 2018 AP01 But Sandra Beck, Broxbourne’s director of finance, said it has been impressed by the level of service and believes the move will provide benefits. At the same time, the task of changing felt overwhelming. Sandra Beck, director of finance at Broxbourne Council commented: “This is an important move for Broxbourne Borough Council. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> “[The council] has a new state-of-the-art digital platform to support its website, digital services and customer management system,” the finance director notes, adding the changes have delivered “significant benefits” both for citizens and the council. Notably, over-65s have increased their use of the council’s website by 117%. The issues Broxbourne Council faced before it started its digital transformation process were consistent with the picture seen in many other local authorities across the UK: service delivery was inefficient and failed to meet the expectations of citizens and employees. During lockdown, the local authority kept all public services running and launched several new citizen offerings, while further advancing its overall digital plan. “Technology should be used to support your processes, processes should not be adapted to fit the technology and lastly that processes should be regularly reviewed to make sure that the organisation is continually improving,” she notes. It has been such a success that the leadership at Broxbourne are looking at creating a new working model for the council, building on the successes of the digital transformation and post-Covid work,” computerweekly Friday, July 31, 2020 9:19:00 AM EAT. Im Profil von Sandra Beck ist 1 Job angegeben. It has been such a success that the leadership at Broxbourne are looking at creating a new working model for the council, building on the successes of the digital transformation and post-Covid work,” Beck tells Computer Weekly. The Borough of Broxbourne Council embarked on a transformation project designed to put its 100,000 residents at the heart of digital services. List of companies where David William Holliday holds appointments. … The transformation saw the launch … Individuals were mostly accustomed to digital services, and the council’s digital platform, Jadu, was key to ensuring that citizens are connected to the services that are delivering outcomes, but the council needed to create new ways to support businesses online. But Sandra Beck, Broxbourne’s director of finance, said it has been impressed by the level of service and believes the move will provide benefits. BOROUGH OF BROXBOURNE 2018: yeaT oÞ Communtby . I can’t praise this transformation programme enough, particularly in our waste management services. Broxbourne’s customer interactions. �,}�0$��T[�]��� my5��o�������j6E^46X�y��j�r���l�;{�MZM�v��GK�;Po).�ӇK�� What is Bona Vacantia? 44-1/8 Douglas A-20H-1-DO Havoc MSN 23224/23231 2 (MSN 23225) assigned to Engineering at Wright Field, Ohio crashed into Rincon Mountain, 35 mi SES of Tucson, AZ Aug 9, 1945. 2 0 obj Auf LinkedIn können Sie sich das vollständige Profil … Michael Saminaden, chief executive officer of Welwyn Hatfield, said: “(Sopra Steria’s) flexible approach means the customer facing services they deliver underpinned by ICT can be adapted to meet changing customer requirements. It’s fantastic” – Sandra Beck, Director of Finance at Broxbourne Borough Council. Click here to find personal data about Patricia Bloomfield including phone numbers, addresses, directorships, electoral … According to Steria’s Davis, the project’s areas of focus included outlining what “good” would look like for the council by 2021, the design of the tech infrastructure required and also made the most of what was already available, in addition to the delivery and design of public services, as well as the management of the actual transformation programme and the process of adopting new ways of working. Stephen Duddridge . With 96,200 residents and about 500 staff operating across 30 service areas, Broxbourne Council has adopted a digital approach to support its corporate strategy for 2020-2024, which is focused on creating business growth and jobs, enabling sustainable living in an attractive environment, as well as improving the council’s effectiveness and responsiveness in how it serves residents. So far, digital services in Broxbourne have been used over 31,000 times, with 51% of customers using smartphones to do so. There are 300+ professionals named "Sandra Beck", who use LinkedIn to exchange information, ideas, and … . This included a triage service to manage benefit requests and digital application forms for business grants, in addition to Covid information and services to support citizens in areas such as housing benefits. 1 0 obj According to Broxbourne’s Beck, issues ranged from service areas operating in silos with manual processes and heavily customised, bespoke systems, to the quality of the interaction with residents. View the profiles of professionals named "Sandra Beck" on LinkedIn. The Challenge … 32% 50% 69% #25 117% Increase in public take-up online Moving up 365 … Sehen Sie sich das Profil von Sandra Beck im größten Business-Netzwerk der Welt an. Broxbourne Borough Council Chief Executive Jeff Stack Director of Environmental Services Peter Linkson Director of Finance Sandra Beck Projects & Regeneration Finance** Head of Legal … Es gibt 300+ Personen namens „Cassandra Beck“, die LinkedIn zum Austausch von Informationen, Ideen und Karrierechancen nutzen. If you continue using our website, we'll assume that you … Martin Evans Business Development Director at Achieve Lifestyle. In a computer network system, an apparatus for providing a user with an indication of an overall degree of functionality of said computer network system, said apparatus comprising:a circuit for gathering diagnostic and status information from various units of said computer network;a memory coupled to said circuit for storing software which instructs said … www.broxbourne.gov.uk or at the Borough Offices, Bishops’ College, Churchgate, Cheshunt, Herts EN8 9XG – Tel: (01992) 785555 between the times of 8.30 am and 5.30 pm. Title: Microsoft Word - Completion of audit advert 2018-19 Author: rsr Created … Search the world's information, including webpages, images, videos and more. Il y a 300+ professionnels dénommés “Sandra Beck” qui utilisent LinkedIn pour échanger des informations, des idées et des opportunités. People can now access us 24/7 online in a completely automated process. Sandra Beck, Director of Finance Rebecca Keene, Head of Finance Pat O’Keeffe, Accommodation and Resources Manager Katy Leman, Housing Assessment Manager. “[Broxbourne’s Beck] has driven from the front and enabled rapid decision-making, again significantly contributing to the overall success of the programme,” says Davis. With more customers self-serving online, council staff are answering 21% more calls and there is a 50% reduction in the number of calls that are unanswered. “The way it delivered many services had not changed as fast as the lives of the people of the community,” she notes. ... 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